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Summary of Qualifications

A seasoned Information Technology professional with diversified expertise in Web Site Development, Internet Hosting Services, Product Management and Corporate Education. Some selected strengths include team leadership, managing expectations, multitasking, trouble-shooting and problem resolution. Knowledgeable and practiced managing cross-functional teams across organizational boundaries, supporting remote workers and staff at multiple locations. Experienced with Graphic Design, Photography, Video Production and Web site Development. Selected accomplishments include initiating the first Training & Education web site on the AT&T Intranet and receiving two AT&T Division Quality awards for outstanding performance.

 

 

 

 

 

 

 

 

 

 

 
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Professional Experience

ImaginThat! LLC 2002-2003
Colts Neck, NJ Independent Consulting
· Creative Consulting Services from A to E Business.
· Hands on software expertise:

• Graphics: Adobe Photoshop, Macromedia Fireworks MX
• Web Development: Macromedia Dream Weaver MX, MS FrontPage, HTML
• Business: MS Office Suite including Visio, Project & Outlook
• Document Development: Adobe InDesign, MS Publisher
• Online Document Management: Lotus TeamRoom, OpenText Livelink
• Training: Dream Weaver Course Builder, IBM Lotus Learning Space Forum

Ocean County Vocational Technical Schools 2002 - 2003
Brick, NJ Training Development & Delivery
· Develop and deliver 12 week Web Site Design course
· Lecture on fundamentals of the Internet and how it is used in business
· Direct hands-on web development tutorials with Macromedia Dream Weaver, MS Notepad
· Direct hands-on graphics development tutorials using Macromedia Fireworks

Everest VIT Inc., a subsidiary of Welch Allyn Inc. Sept. 2002 – May 2003
Flanders, NJ Interactive Marketing Manager
· Managed the planning, development and maintenance of corporate Internet, Intranet and Extranet systems, including Image Library, Portals and Web sites
· Planning and implementation of Interactive Marketing systems as a strategic mission critical application supporting Sales Lead generation and CRM
· Technical and creative liaison representing Marketing Communications with Senior Management, Sales, Product Management and the IT department
· Initiated the use of online corporate training, introduced the use of employee communication effectiveness systems and tools

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AT&T Web Hosting Services 1997 - 2001
Middletown, NJ Program Manager

· Delivered two full platform and four point releases in 2001; led cross-functional product teams in release planning and process improvement
· Resolved critical customer issues as designated tier-three management escalation contact for DNS, platform migrations and billing, required 24 x 7 availability
· Produced technical documentation, tutorials and policy directives for the customer service web portal
· Managed delivery of web development and eBusiness training programs for over 1000 Customers
· Administered employee access and training on the OpenText Live Link document management system

AT&T School of Business 1995 - 1997
Somerset, N.J. Internet Curriculum Manager
· Developed and implemented the first hands-on Customer Web Development training and Internet curriculum in support of Web Hosting and eBusiness Services
· Created and launched the first AT&T School of Business Intranet web site
· Designed the first AT&T InfoCenter Employee Intranet Portal
· Managed six multimedia developers, inclusive of recruiting and training

AT&T 1981 - 1995
Various Locations Interactive/Multimedia Producer
· Art Department Manger with staff of 26
· Art Director for Broadcast quality Video and Interactive Video projects
· Mulitmedia Producer for Tradeshow exhibits and Corporate PR events
· Interactive TV Trial QA and Training Manager

 

 

 

 

 

 

 

 

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Education & Training

University of Phoenix Graduate May, 2004
Online Campus
Bachelor of Science, eBusiness (Candidate)
http://www.phoenix.edu

Middlesex County College 1974-1976
Edison, N.J.
Associates of Arts & Science, Marketing Art & Design
http://www.middlesex.cc.nj.us

Seminars and Workshops Attended

· Understanding and Implementing ISO 9001:2000, Excel Partnership
· Annual User Experience Conference, AT&T Labs
· AT&T Total Quality Management Training
· Presenting Data and Information, Edward R. Tufte, Yale University
· Distance Education Workshop, Rensselaer Polytechnic Institute
· Annual Abilities Expo, Raritan Center, New Jersey